Frequently asked questions
We have included some of the most frequently asked questions about contact lenses and your overall eye health below - or click the button below so we can help you find an answer to your question.
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Footnotes
*Free trial contact lenses available only from participating eye care professionals. Exam and fitting fees not included.
‖Reward amount dependent on ACUVUE product and quantity purchased and if you are a new wearer. Must get an eye exam and purchase from participating provider. Original receipt required. Valid thru 12/31/23.
Rewards paid in the form of an ACUVUE brand Prepaid Mastercard. Use your card everywhere Mastercard is accepted in the U.S. issued by The Bancorp Bank, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Your use of the prepaid card is governed by the Cardholder Agreement, and some fees may apply. This is not a gift card. Please note that prepaid cards are subject to expiration, so pay close attention to the expiration date of the card.
Important information for contact lens wearers: ACUVUE Contact Lenses are available by prescription only for vision correction. An eye care professional will determine whether contact lenses are right for you. Although rare, serious eye problems can develop while wearing contact lenses. To help avoid these problems, follow the wear and replacement schedule and the lens care instructions provided by your eye doctor. Do not wear contact lenses if you have an eye infection, or experience eye discomfort, excessive tearing, vision changes, redness or other eye problems. If one of these conditions occurs, remove the lens and contact your eye doctor immediately. For more information on proper wear, care and safety, talk to your eye care professional, call 1-800-843-2020, or download the Patient Instruction Guides.
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